…and around it goes

May 18, 2007

Down

Filed under: Cotse Related — steve @ 6:44 pm

Yesterday am a Verizon tech working on the place next door yanked out all of our circuits. This put our datacenter dark and took us off the Internet across all of our lines. Because it took out our DNS servers even the SSH servers and such were unreachable.

We’ve had no luck getting Verizon back out here today. They move at their own pace and we’re two services back from them. We shouted at anyone who would listen, tried to escalate, tried to get a weekend visit once 5pm hit, but no luck on any. It looks like we will remain down until Monday…on their techs error…I am furious.

We have since added additional dns servers and are working at getting the SSH servers to again respond to logins. Currently the update has propagated and the web hosting servers, irc, and socksplus are now available. Soon the rest of the SSH servers will be as well. Webmail and pop/imap/smtp look like they will remain down until Monday.

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